asha7's Privacy Policy

asha7 ("we", "us", or "the platform") operates a trusted online betting and casino service for users in Bangladesh. By accessing our website asha7.cam or using our services, you ("the user") agree to the terms described in this privacy policy.

This privacy policy explains how asha7 collects your personal information, the purposes for which that information is used, how long it is retained, who it may be shared with, and what your rights are. This policy works as a complement to our Terms and Conditions.

We believe that personal privacy is a fundamental right. That is why asha7 uses SSL encryption and modern data protection methods to keep your information secure.

This policy applies to any person over the age of 18, however our services are available only to those aged 21 and above.

asha7 uses the information collected from you only for the legitimate and necessary purposes listed below:

3.1 Account Management and Service Delivery

We use your information to create and manage your account, verify logins, and provide you with betting and gaming services. This is a fundamental part of our service agreement.

3.2 Payment Processing

We use your payment information to complete deposit and withdrawal processes through bKash, Nagad, or Rocket, to detect fraudulent transactions, and to keep financial records accurate.

3.3 Identity Verification and Compliance

We process identity documents to verify age (confirming 21+), meet KYC requirements, prevent money laundering, and ensure responsible gaming.

3.4 Customer Support

We use your communication information and history to resolve your complaints or questions, provide 24/7 live chat support, and help diagnose issues with your account.

3.5 Platform Security and Improvement

Technical information is analysed to detect and resolve technical issues, prevent fraudulent activity, and improve the user experience.

3.6 Marketing and Communications

With your consent, we may inform you about new promos, bonus offers, and platform updates. You may request to stop receiving these communications at any time.

asha7 never sells your personal information to third parties. However, information may be shared in the limited circumstances below:

4.1 Service Provider Partners

Only the information necessary for operating the service is shared with payment gateways (bKash, Nagad, Rocket), game software providers (Pragmatic Play, Spribe, JILI, etc.), and technology service partners. These partners are bound by strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed where necessary to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations.

4.3 Fraud Prevention

Information may be shared with relevant authorities to detect and prevent money laundering, fraud, or other illegal activity.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such cases we will notify you in advance.

4.5 International Data Transfers

Some of our servers or service providers may be located outside Bangladesh. For such transfers we ensure that data protection standards are maintained and adequate safeguards are in place.

The asha7 website uses cookies and similar technologies to improve your experience and to ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the website. They are used to maintain login sessions, verify security tokens, and remember your preferences. Without these cookies the site will not work properly.

5.2 Functional Cookies

These cookies are used to remember your language preference, theme settings, and other personalised settings, so you do not have to reconfigure them every time you log in.

5.3 Analytics Cookies

These help us understand which pages of the site are visited most, where technical issues are occurring, and how users navigate the platform. This information is used to improve the site.

5.4 Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect some functionality of the site.

asha7 takes both technical and organisational measures to keep your information secure:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected with industry-standard encryption.
• Data Encryption: Sensitive stored information (passwords, payment information) is kept in encrypted form.
• Two-Factor Authentication (2FA): Two-factor authentication is available to enhance the security of your account.
• Restricted Access: Only authorised staff can access the necessary information, and all access is logged.
• Regular Security Audits: System security is reviewed regularly by third-party experts.
• Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorised access.

However, no system on the internet is completely secure. If you suspect any security-related issue, please contact [email protected] immediately.

asha7 retains your information only for as long as necessary or as required by legal obligations:

7.1 Active Account Information

All account and transaction information is retained while your account remains active. Retaining certain information for a specified period after an account closure request is also a legal requirement.

7.2 Financial Records

Financial transaction records are generally kept for five to seven years, in line with anti-money laundering laws and financial regulations.

7.3 Communication Information

Customer support records and chat history are generally retained for up to two years.

7.4 Data Deletion

When the specified retention period ends, we securely delete your information or anonymise it so that it can no longer be used to identify you. If you request deletion, we will carry it out within legal limits.

asha7's services are for those aged 21 and above only. We do not intentionally collect any information from minors.

If we find that a person has opened an account under the age of 21, we will immediately close that account and delete the collected information.

If you believe a minor is using our platform, please report it immediately to [email protected]. To learn more about responsible gaming, visit our Responsible Gaming page.

asha7 may update this privacy policy from time to time. This policy may be revised to keep pace with changes in services, technology, or legal requirements.

For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes have been made will be considered as your consent to the new policy.

You can see when this policy was last changed by checking the "Last Updated" date at the top of the page.